How can I get someone’s attention at the other location?

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• How can I get someone’s attention at the other location using Video Window Remote?

  Easy – Just knock on the display like you would a real window! A knocking sound will be played through on the other side, grabbing their attention!

• How do I get the attention of the far site?

  Click the orange fist icon in the bottom left corner, or click any open space on the display.

• What resolutions can I get with Video Window?

  You can achieve up to 4k at 30fps. This is bandwidth dependent and the resolution can drop to 720p 30 fps on lower bandwidth connection

• How can I get started with Video Window?

  You can request a trial at https://videowindow.com/free-trial/ by filling out the form. You can also email the Customer Success Team at cs@videowindow.com or chat with us via out Live Chat.

• What’s the difference between an office and remote device?

  An “Office Device” is designed to be placed in the office on a large touchscreen. The video feed is always on. The video feed is 4k. A “Remote Worker” license has the option for the video to be on or off, is designed for a tablet or smaller device ...