How do I reconnect for a lost connection?

Click the “menu” icon in the top left corner, then click the blue “Reconnect” button near the bottom.

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• How do I view system information (bitrate, packet loss, frame rate, resolution, bandwidth, region, remote/local address, connection status)?

  Click the “menu” icon in the top left corner, then click the blue “System Information” button near the bottom.

• Video Window Architecture and Signaling

  In this section a global overview of the Video Window Architecture is provided : Video Window components : 1- Shard Server : - WebRTC compatible JavaScript application that uses Media Videobridge to provide high quality, scalable video conferences. ...

• What are the minimum hardware requirements for Video Window?

  PC - Windows 8/10, 4GB RAM, Intel i5 CPU and 5 mbps Ethernet or wireless connection. MAC - MacOS 10.11+, 4GB RAM, Intel i5 CPU and 5 mbps Ethernet or wireless connection. Linux - OS (TBD), 4GB RAM, Intel i5 CPU and 5 mbps Ethernet or wireless ...

• What resolutions can I get with Video Window?

  You can achieve up to 4k at 30fps. This is bandwidth dependent and the resolution can drop to 720p 30 fps on lower bandwidth connection

• Do you have a Privacy Policy?

  Yes. Here are the details of our Privacy Policy: Collaboration Squared Ltd (CSQ) is committed to protecting your privacy and ensuring you have a positive experience on our website and in using our Video Window product. This policy covers the Video ...