How do I view system information (bitrate, packet loss, frame rate, resolution, bandwidth, region, remote/local address, connection status)?

Click the “menu” icon in the top left corner, then click the blue “System Information” button near the bottom.

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• How do I quickly view the far sites audio status?

  Locate their image on the bottom of the screen. A green icon will mean that site is active for microphone/speaker, and a red icon will mean they are muted.

• How much bandwidth does each Video Window device use?

  Each Video Window uses 2-3 mbps (megabits per second) per device at a specific location for High Definition Quality. The number of Video Windows connected in a group makes only a small difference to the overall usage with each new device adding ...

• What resolutions can I get with Video Window?

  You can achieve up to 4k at 30fps. This is bandwidth dependent and the resolution can drop to 720p 30 fps on lower bandwidth connection

• How do I see the audio status of the other site?

  This information is displayed in the top right corner, underneath the far site’s time.

• How can I adjust the screen resolution and scale layout in MacOS?

  You can adjust the screen resolution by following these steps: 1. Go to "System Preferences", click "Displays", then click "Display". 2. Select "Scaled", then select the option for 1920 x 1080. 3. That should be it!