The timer is a setting that is controls how long audio stays connected after a device joins the call.
This setting is mainly privacy focused as having audio enabled at all times can be privacy risk It also helps reduce background noise in the office making sure the Video Window device is muted when not in use.
The default setting is 10 minutes but this can be changed on the Video Window Admin Portal or by contacting the Customer Success Team via email or chat.
When the timer gets to within 10 seconds of muting this will be displayed on the screen and a simple tap of the screen will extend the timer by another 10 minutes (or the duration set in the Admin Portal)
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How do I mute audio?
Click the grey “mute mic” button in the bottom left corner.
How do I mute/unmute my speakers?
Your speaker audio is muted by default, indicated by a speaker with a line through it. To unmute, simply click on this icon. To mute, simply click on the red phone icon.
How do I mute/unmute my microphone?
Your microphone audio is muted by default, indicated by a red microphone icon with a line through it. To unmute, simply click on this icon. To mute, simply click back on the same icon again, or click the red phone icon. Muted Unmuted
How do I mute/unmute my speakers using Video Window Remote?
Your speaker audio is muted by default, indicated by a speaker with a line through it. To unmute, simply click on this icon. To mute, simply click on the red phone icon.
How do I mute/unmute my microphone using Video Window Remote?
Your microphone audio is muted by default, indicated by a red microphone icon with a line through it. To unmute, simply click on this icon. To mute, simply click back on the same icon again, or click the red phone icon.