Video Window Office app guides
How do I quickly view the far sites audio status?
Locate their image on the bottom of the screen. A green icon will mean that site is active for microphone/speaker, and a red icon will mean they are muted.
How do I select a different far site to show on the main stage?
Click the on the far sites image on the bottom of the screen.
How do I find what version is being used?
Click the “menu” icon in the top left corner, then view the version at the bottom of the page.
How do I reconnect for a lost connection?
Click the “menu” icon in the top left corner, then click the blue “Reconnect” button near the bottom.
How do I view system information (bitrate, packet loss, frame rate, resolution, bandwidth, region, remote/local address, connection status)?
Click the “menu” icon in the top left corner, then click the blue “System Information” button near the bottom.
How do I view camera, microphone and speaker settings?
Click the “menu” icon in the top left corner, then click the blue “Settings” button near the bottom.
How do I put Video Window into sleep mode?
Click the “menu” icon in the top left corner, locate the “Privacy” field, enter a value, then click the “Submit” button.
How do I exit a whiteboard?
Click the grey X icon in the bottom left of the whiteboard.
How do I save a whiteboard?
Click the green check mark icon in the bottom right of the whiteboard.
How do I start a whiteboard?
Click the blue pencil icon in the bottom left corner.
How do I change the view?
Click the grey circle in the bottom left corner.
How do I see the audio status of the other site?
This information is displayed in the top right corner, underneath the far site’s time.
How do I get the attention of the far site?
Click the orange fist icon in the bottom left corner, or click any open space on the display.
How do I stop participating in audio?
Click the red “leave audio” button in the bottom left corner.
How do I mute audio?
Click the grey “mute mic” button in the bottom left corner.
How do I join audio?
Click on the green “join audio” button in the bottom left corner.
How do I configure my computer to stay on the entire time?
To complete this, right-click the Start button in Windows 10 and select Power Options. Then, change the settings for "When plugged in, turn off after" and "When plugged in, PC goes to sleep after" to "Never".
How do I mute/unmute my speakers?
Your speaker audio is muted by default, indicated by a speaker with a line through it. To unmute, simply click on this icon. To mute, simply click on the red phone icon.
How do I mute/unmute my microphone?
Your microphone audio is muted by default, indicated by a red microphone icon with a line through it. To unmute, simply click on this icon. To mute, simply click back on the same icon again, or click the red phone icon. Muted Unmuted
How can I get someone’s attention at the other location?
Easy – Just knock on the display like you would a real window! A knocking sound will be played through on the other side, grabbing their attention!