Cisco collaboration device instructions

Cisco collaboration device instructions

Supported devices 

Any Cisco endpoint that is web engine capable, touch screen capable and updated to RoomOS 11 or RoomOS 26. Including: 
​
  • Webex Board – any generation (old gen max 540p, current gen max 720p)
  • Desk  
  • Desk Pro 
  • Desk mini 
  • Room Bar – connected to a touch screen (in signage mode only)
  • Room Kit mini – connected to a touch screen (in signage mode only) (old gen max 540p)
 
Additional note: If you have older generation devices such as the Room Kit, MX700, MX800, or SX80 you want to work with Video Window, contact cs@videowindow.com on how to make these work with a connected PC 
 

Setup Video Window on a Cisco device 
 
Login to Webex control hub admin portal 
 
Select the device 
  • Select devices on the left menu 
  • Select the device from the devices list 
 
Enable Web Engine 
  • Click on all configurations in the top right 
  • Scroll to Web Engine 
  • Mode - change to "on" 
  • Click next 
  • Click apply 
 
Allow automatic mic/camera access 
  • At the top right click Actions > Run xCommand 
  • WebEngine > MediaAccess > Add 
  • Check device microphone and camera 
  • Add the string without https of web.videowindow.com 
  • Then execute 
 
(Repeat for dev-web.videowindow.com if you are a beta tester) 
 
 
Disable speaker tracking (as in a common area) 
  • Click on all configurations in the top right 
  • Scroll to Cameras - Speaker Track section 
  • Closeup - change to "off"
  • Default behavior - change to "manual"
  • Mode - change to "off" 
  • Click next 
  • Click apply 
 

Disable Standby control 
  • Click on all configurations in the top right 
  • Scroll to Standby section 
  • Select Control 
  • Change value to "Off" 
  • Click next 
  • Click apply 
 
 
Use in Kiosk mode - recommended 
 
Enable Kiosk mode 
  • Click on all configurations in the top right 
  • Scroll to User Interface section 
  • Select Kiosk 
  • Change mode to "On"
  • Add the URL web.videowindow.com (or dev-web.videowindow.com if a beta tester) 
  • Click next 
  • Click apply
 
You are now ready to use this Cisco device as a Video Window 
 
 
Use in Signage mode – alternative option 
  • Click on all configurations in the top right 
  • Scroll to Standby 
  • Open Signage 
  • Audio - change to "on" 
  • Interaction mode - change to "Interactive"
  • Mode - change to "on" 
  • Refresh Interval - change to "empty"
  • URL - add the URL web.videowindow.com (or dev-web.videowindow.com if a beta tester) 

You are now ready to use this Cisco device as a Video Window 
 
 
 
Use as just a web app - not recommended 
  • Click on all Web apps in the top right 
  • Click add 
  • Name - Video Window 
  • URL - add the URL web.videowindow.com 
  • Click Add
  • (Repeat for dev-web.videowindow.com if you are a beta tester) 

You are now ready to use this Cisco device as a Video Window 
 
 
 
 
If you need to clear cache 
  • At the top right click Actions > Run xCommand 
  • WebEngine > DeleteStorage  
  • All 




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