What size should I use for my logo when uploading for Video Window?

Where can an administrator manage the Video Window settings and accounts?

Please visit admin.videowindow.com. You should already have an administrator account through which you can access the admin portal; if you do not, please contact our Customer Success Team via cs@collabsq.com or Live Chat.

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    • Video Window Admin Portal Settings

      Groups A Group is a set of devices and remote users linked together in one Video Window instance. Devices within a group are always connected when active. A new group can be created by clicking on the blue"+" icon on the bottom of the groups tab. ...

    • How do I view camera, microphone and speaker settings?

      Click the “menu” icon in the top left corner, then click the blue “Settings” button near the bottom.

    • Video Window Architecture and Signaling

      In this section a global overview of the Video Window Architecture is provided : Video Window components : 1- Shard Server : - WebRTC compatible JavaScript application that uses Media Videobridge to provide high quality, scalable video conferences. ...

    • Clearing the cache of your Video Window device

      1 Close your Video Window app PC: on the keyboard press “Windows” and then with your mouse right click the Video Window icon on the taskbar, then click “close Video Window app” Mac: whilst Video Window app is open on the keyboard press “command + q” ...

    • How many Video Window groups can I have?

      You can have unlimited groups per customer, with up to 10 Video Window devices per group.